Check-in – handover of your apartment

So that you can easily get to your apartment and find your way there, one of our employees will pick you up at the water boat stop closest to the apartment on your arrival. 

Please note regarding the handover of the apartment: 

For handover of apartments outside of the standard times we charge:

· Apartment handover between 20:00 and 22:00 h 30 Euro *

· Apartment handover between 22:00 and 00:00 h 40 Euro *

· Apartment handover between 00:00 h and 01:00 h 50 Euro *


Please note that handover of the apartment is NOT possible after 01:00 h.

Thank you for your understanding.

* Please note further that the time of the handover is meant, NOT the time of arrival at the airport of the station, etc.

Book a Prontopia Local

Venice can be a difficult city to navigate. For a stress-free arrival/departure and for any help you may need getting around the city in Venice, we recommend that you download the Prontopia app before your arrival. The Prontopia app helps you get around the city easily by connecting you with an on-demand Local. Prontopia Locals know the best way to get you and your belongings where you need to go, and help with any practical needs along the way as well as tips for dining, shopping, and entertainment. Whether you need help for 15 minutes or all day long, contact Prontopia for help via the app, and a friendly Local is here to assist with immediate solutions.

Contact Us

Please contact us and we shall pick you up on your arrival at a boat stop which is close to the apartment and then escort you to your apartment.