Privacy policy

Privacy policy according to Article 13 of the European Regulation 2016/679

We hereby inform you that the European Regulation n. 679 of April 27, 2016 on the processing of personal data provides for the protection of individuals in relation to the processing of personal data.

According to Article 13 of the Regulation (EU) 2016/679, we provide you with the following information:

1. Identification details of the owner
The owner of the data processing is the Mitwohnzentrale – Alloggi Temporanei di Helga Gross & C. s.a.s. in the person of the legal representative pro tempore with legal residence in Venice, San Marco 2923, 30124 Venezia, who can be contacted by email at the following address: or by phone at +39 041 5231672.
The owner has not named any data protection officer (DPO).

2. Purpose of processing personal data
Personal data may be processed for the following purposes:
a) performance of the contract;
b) fulfillment of legal obligations related to the contractual relationship;
c) protection of contractual rights;
d) sending newsletters by email, post or instant messaging.
The legal basis for the processing is the contract or the express consent.

3. Data processing methods
Personal data will be processed on paper or with IT or telematic tools and stored in relevant databases that only the data processing officers can access.
The processing may also be carried out by third parties who provide certain processing, administrative or instrumentation services that are necessary to achieve the aforementioned purposes. All data processing operations are managed to ensure the integrity, confidentiality and availability of personal data.

4. Retention period for data
The data are processed for the duration of the contract or for a period that does not exceed the achievement of the purpose for which they are processed (“Principle of restriction of conservation”, Art. 5, EU Regulation 2016/679) or on the basis of the deadlines established by law. The data will be kept (with the exception of express consent, which can be withdrawn at any time) for a period that does not exceed what is strictly necessary to achieve the specified purpose, but not longer than 10 years after the data was collected. The data will be used for the purposes mentioned in the previous points in order to speed up the registration process in subsequent contacts with our organization if you are our guest in the future.

5. Transfer of personal data outside the European Union
The data collected will not be transferred to non-European countries.

6. Categories of third parties to whom the data may be communicated
The data controller may communicate your personal data to the following categories of subjects: banking, insurance companies and legal institutions; offices and companies offering support and professional advice; IT technician and maintenance operators. If necessary, the specified subjects will be appointed as Officers of the data processing, in compliance with current legislation. The list of the data protection officer can be requested via the contact details of the owner mentioned under number 1.

7.Rights pursuant to Articles 15, 16, 17, 18, 20, 21 and 22 of EU Regulation 2016/679
We inform you that in addition to the right to lodge a complaint with the supervisory authority, you as a data subject also have the rights listed below, which you can assert by submitting a special written request to the data controller or the data protection officer in accordance with number 1.
Article 15 – Right of access by the data subject
The data subject shall have the right to obtain confirmation from the controller as to whether personal data concerning them are being processed and, if so, to have access to the personal data and data processing information.
Article 16 – Right to rectification
The data subject shall have the right to obtain from the controller immediately the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Article 17 – Right to erasure (“right to be forgotten”)
The data subject shall have the right to obtain from the data controller the erasure of personal data without delay, and the data controller is obliged to delete personal data immediately.

Article 18 – Right to restriction of processing
The data subject shall have the right to obtain a processing restriction from the controller if one of the following conditions applies:
a) the data subject disputes the accuracy of the personal data for a period in which the controller can check the accuracy of the personal data.
(b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
(c) the controller no longer needs the personal data for the purpose of processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
(d) the data subject has objected to the processing pursuant to Article 21 (1) until it has been checked whether the legitimate grounds of the controller override those of the data subject.
Article 20 – Right to data portability
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, customary and machine-readable format and to transmit this data to another controller without hindrance of the data controller to whom the personal data has been transmitted.
When exercising their right to data portability in accordance with paragraph 1, the data subject has the right to transfer the personal data, insofar as this is technically feasible, directly from one controller to another.
Article 21 – Right to object
The data subject has the right to object to the processing of personal data based on Article 6 paragraph 1 letter e or f at any time for reasons relating to their particular situation. including profiling based on these terms.
Article 22 – Automated individual decision making, including profiling
The data subject has the right not to be part of a decision based solely on automated processing, including profiling, which has a legal impact on him or similarly significantly affects him.

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